Business energy meter questions
Your meter decides how you are priced, how you are billed and how accurately either is done. Most meter questions come down to three things: which number identifies the supply, who is responsible for the physical meter, and whether the readings reaching your supplier are real.
Last reviewed 2 September 2026 by Utilities Made Simple · independent, whole-of-market, supplier-paid — how we are paid
5 answers in this section
- How do I find out who my current energy supplier is?For electricity, call the Meter Point Administration Service on 0870 608 1524 or ask your regional network operator; for gas, use Find My Supplier or the Meter Number Helpline on the...
- What is an MPRN and where do I find it?An MPRN — Meter Point Reference Number — is the unique number identifying a gas supply point, usually six to ten digits.
- How do I get a smart meter for my business?Ask your supplier — they arrange and normally fit it at no upfront charge, though the cost sits in your rates one way or another.
- My business energy meter is faulty — who fixes it?Report it to your supplier.
- What is a maximum demand meter?It is a meter that records the highest rate at which you draw power, as well as how much you use in total.
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